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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Denise G Posted on Feb 21st, 2020	Recently purchased a split ductless unit from Climate Partners. They have been EXCELLENT every step of the way. From the initial consultation to the installation and even coming back to assist with operational nuances, their customer service and attention to detail has been above and beyond what is expected. I would definily use them again and highly recommend them for all of your heating and air conditioning needs.
kelle K Posted on Jan 25th, 2020	Will was excellent. He was a subject matter expert and worked in a timely fashion. He also gave advice if I needed future services and what the company had to offer. Thank you Will for a job well done.
Mz G Posted on Jan 25th, 2020	Victor is so professional and knowlegeable. I love that he educates you as he's working. He was respectful of my home and worked diligently to resolve the issue.
Lauren N Posted on Jan 25th, 2020	Consistently offering professional and responsive service for my clients who live abroad, I would highly recommend Climate Partners to anyone. Alex was instrumental in arranging a last minute repair for us this evening and Victor did a terrific job fixing the problem, all within hours and late on a Friday..
James O Posted on Jan 24th, 2020	He was very nice and very good and knows what he is doing Thank you very much
Joe S Posted on Jan 17th, 2020	Victor did a great job . I will be requesting Victor every time I need service
Mister W Posted on Dec 30th, 2019	They contacted me because I needed a quote for home heat and ac installation. They asked me a bunch of questions via text. They responded quickly and made an appointment to give me a quote.
Jane T Posted on Dec 30th, 2019	Will came right away -- it was en emergency -- he's smart, professional, thoughtful. Thank you!
Melissa E Posted on Dec 25th, 2019	Fantastic customer service! I have been using Climate Partners for years and I have a contract with them. They are reliable and friendly! Recently I had a brand new furnace installed and there were some issues with getting it to run properly. The guys at Climate Partners (Victor, Alex, JP and Todd) were determined to get the bottom of what was going on and to make sure my home was comfortable and safe. They offered explanations along the way while they ran some tests to find the source of the problem. Eventually they determined it was my old venting system and they fixed the problem and left me with a warm and safe home and a smile on my face. Thanks guys! I highly recommend Climate Partners for all your heating and air conditioning needs (and they have a wide variety of other services for your home)!
Jessica A Posted on Dec 20th, 2019	One of the thermostats that was installed wasn't working properly. Climate Partners came out and fixed it with no issues. I asked our technician if they service pellet stoves. Unfortunately they don't, but he was kind enough to look up some companies that do for me. Great service.
Hoffman M Posted on Nov 20th, 2019	Victor was great. Very knowledgeable and professional. Gave solid and fair advice. Answered my questions and didn’t seem to mind that I hung around out of curiosity just to see what the process was like. I hope to be able to use Climate Partners in the future due to my experience with Victor, and their fair price for the job I requested.
Gwendolyn H Posted on Nov 20th, 2019	William was very knowledgeable very neat and extremely polite. He answered all of my questions and explained why I had the plumbing issue to begin with. I would recommend Climate Partners for all of your plumbing issues.
Theodo Mc Posted on Nov 20th, 2019	Daren explained everything to us and we were very pleased with his presentation, willingness to help. He is a great representative of this company and knows his stuff!
Bonnie K Posted on Nov 20th, 2019	Love these guys never steer you wrong will explain e everything and never push you to buy something.
Robert S Posted on Nov 20th, 2019	SNAFU with appointment but was promptly rectified and completed thorough inspection.
Soloman L Posted on Nov 15th, 2019	Installed furnace in half the time than what I expected (good work). I was greeted with friendly customer service. I would definitely recommend them.
Lawrence Y Posted on Nov 15th, 2019	Anthony was great. Prompt, courteous, got the job done quickly. Appears knowledgeable. Would use him in a minute. Thanks
Jim Z Posted on Oct 30th, 2019	Scheduling was easy; the technician was on time, courteous, and efficient. Answered my questions and clearly outlined service plan options and other offerings by Climate Partners. Very satisfied customer.
Brittany N Posted on Oct 29th, 2019	I am a new home owner and have never had to worry about serving my furnace or hot water heat before, so I am not very well versed in it. Anthony showed up on time and was very helpful with answering all of my questions. He was very thorough with his inspection. Very please with this company and look forward to using them on a regular basis in the future.
Anne H Posted on Oct 24th, 2019	Excellent service experience. Anthony diagnosed the problem quickly. Gave us options and helped us decide on best course. Grateful for the great service from Casey’s Climate Partners. Looking forward to air conditioning maintenance services later to prevent these kinds of issues
Nadine K Posted on Oct 23rd, 2019	From the very first visit from Brian things went so smoothly. Brian even arranged for the furnace to be installed immediately before the cold weather. I literally emailed him in the morning and that night he worked late with me to get the contracts signed for a next day install. Our installation techs, Joe and Drew, called ahead this morning and let us know they were running ahead of schedule. So our install was able to be done 2 hours ahead of schedule! They were courteous and professional and left everything neat and clean. Best of all we'll have heat before the cold snap tonight!
Kathleen H Posted on Oct 22nd, 2019	Very thorough and presented all the options to address issue. Because of the age of the water heater opted to replace. Reasonably priced, all service and removal of old tank included. Would recommend company to others
Check f Posted on Oct 20th, 2019	Mark was very professional at diagnosing the problem with my boiler. He was friendly and knowledgeable. Went above and beyond to get the job done.
Mike B Posted on Oct 16th, 2019	Great experience, professional, courteous and efficient! I would and will recommend Climate Partners to anyone and everyone needing service! An experience in this day and age that's sorely lacking!! WELL DONE! Thank you
Christine P Posted on Oct 15th, 2019	Victor called before he arrived. I had a text from Climate Partners with a picture of Victor before he arrived so I knew who I was letting in to service my furnace. He was well within the window of time I was given. He was very polite and helpful. He assessed the situation and addressed the problem in a reasonable amount of time. Would highly recommend Climate Partners.
Natalie D Posted on Oct 15th, 2019	They called ahead and were on time and very friendly and fast. The only reason I didn't give them 4 stars was I thought the price was a bit high. 4 stars!
Gina M Posted on Sep 25th, 2019	We just bought a new house and we’re told we needed our ducts cleaned. I called Climate Partners for an appointment and was given an estimate of $575. On the day of the appointment, the tech checked all the ducts and said all but one was very clean. He cleaned the one dirty duct and the total cost was approximately $160. I was very happy that he was an honest tech and kept the cost down. I will definitely use them again.
Andrea O Posted on Aug 20th, 2019	Victor was very helpful and gave me a good analysis of the overall health of my central a/c unit. I appreciated his care and expertise, which came at a very reasonable price. I recommend him and Climate Partners.
Judith U Posted on Aug 20th, 2019	Will and his partner were great to deal with. They were on time, polite, got the job done and cleared the drain pipe, did not leave a mess. Great experience.
Odell S Posted on Aug 20th, 2019	Well hello my wife and I used Climate Partners for the first time. In the early morning of the the day. I got a little worried. They were moving kind of slow. But jose got everything straight out and let me tell you something. Jose is very experienced and has a lot of knowledge. He very good. Jose and the company did just what they said they would due. Thank you Jose. Alton and tracee short.
Djedjiga B Posted on Aug 20th, 2019	Very satisfied with Victor's job, very professional and highly skilled technician. Our Zone control board has a defective part, but Victor came up with a quick way to fix and run our A/C unit. Thank you for your great job.
Mhaire J Posted on Jul 25th, 2019	Viktor was great! Got here within 2 hours of my original call, on a Saturday, which also happened to be the hottest day of the year, thus far. He even honored the coupon I found on their website, and was very clean and efficient. Best of all, in my opinion, the company texts you a picture of the person coming to your house, so you know exactly who to expect. I will definitely be using Climate Partners in the future.
JA rule Posted on Jul 23rd, 2019	I needed to have my furnace replaced. So I did a Google search and I found Climate Partners along with the other two companies that I had submit estimates. They all had great ratings but Climate Partners gave me the best price. Brain, who did the estimate, was very professional yet relaxed and fun to talk with. Also the crew that showed up were some of the nicest folks that I've met. I highly recommend Climate Partners!
Nancy Z Posted on Jun 30th, 2019	Mark was the one bright spot of my ordeal. He diagnosed an issue with my external dryer vent. A vent tech with special tools was supposed to come out and fix it. The second tech didn’t fix it. That tech claimed that he did fix the vent and that my vents were clean. I continued to have the same problem of water leaking from my dryer. Since I was told the outside venting was fixed and my vents were clean I called an appliance repair person. $80 I didn’t need to spend. The repair guy told me my dryer is fine and it’s a vent problem. Mark came back and spent hours working on and correcting the issue. He is so nice and personable. He truly cares and it shows. He’s a great person and I am so thankful he was able to help. This continuing issue needlessly dragged on due to the second tech and cost more money than it should. But Mark made it bearable. Mark is truly awesome. He is very knowledgeable and it’s a pleasure to work with him. He deeply cares and it shows.
Linda S Posted on May 15th, 2019	Jose visited our home to offer an estimate for the work. He was very prompt, called before he came, clearly explained everything that needed to be done and gave us a written estimate before he left. I am still in the process of getting estimates, so I can not evaluate the pricing that was provided.
Xavier A Posted on Apr 30th, 2019	Our technician Anthony did an awesome job. He was punctual and answered any questions we had with honesty. It was an enjoyable experience.
Bob M Posted on Apr 25th, 2019	Julio, Carl and the electrician did a great job installing our central air conditioner into our home. They were informative through the installation process. When a few issues came up they were able to correct them in a good timely manner. I appreciate there hard work . And, a great job well done.
Donna P Posted on Apr 16th, 2019	Awesome experience with Climate Partners! I had several quotes from AC Contractors for the installation of Central Air. Brian from Climate Partners was very knowledgeable, honest, and seemed to be the one most interested in listening to my needs, as well as providing a fair and competitive price. I was a little apprehensive when I learned that Brian would not be doing the install. Plan were made for a walk through with the installation foreman a few days later. Joe, the foreman of the project seemed to be equally invested in taking the time to make the customer happy even if it meant more work for him. Joe and his crew arrived promptly on time a few days later and I cannot speak more highly of them. They worked diligently, neatly and efficiently. Their work was amazing! All duct work in the closets were nearly tucked away in the corners using as little closet space as possible, salvaging the closet organizers, with likewise results in the attic. Joe and his crew were amazing! After the installation and the testing, Joe patiently explained all of the equipment and operations as well as giving useful advice. I highly recommend Climate Partners for a new A/C .install.
AK Jolley Posted on Apr 10th, 2019	Joe and Adam installed a Mitsubishi ductless system. They arrived on time. They worked diligently and professionally. They made a special effort to protect carpeted areas of our house. They were courteous and friendly. They clearly and patiently answered our questions. Climate Partners was well represented by them. We are very impressed with Climate Partners and will recommend them to our friends.
Jason Y Posted on Mar 20th, 2019	Tony came by to service our A/C unit which wasn’t working correctly. He was courteous, knowledgeable, and thorough. He identified the problem and fixed it quickly. Price was very competitive too. Also appreciated the constant reminders/updates sent via all main forms of communication (phone/text/email). Some might think it’s overkill but I can be forgetful so it was very helpful for me. Overall, I highly recommended Climate Partners. They’re the complete package.
A-Jiao Posted on Feb 19th, 2019	Outstanding restaurant, great menu, reasonable prices for Manhattan and just wonderful. I highly recommend it!
Rosanne N Hamden,ct 06514, CT Jun 30th, 2018	we had Steve/Dave they we great. Very respectful and answered numerous questions that we had, These two techs were fantastic in everything that they did for us. Went well above what we expected. Would highly recommend them for any other person we know that needs new units
brian stratton Hamden, CT Jun 25th, 2018	quick and efficient. good first impression
Richard C Monroe, CT Feb 24th, 2018	Steve went over everything with us before he did it. He was prompt and on time each day and his work was high quality. It was a pleasure having him and his crew here each day. Before they left, there wasn't a spec of dust left as they cleaned up after themselves every time. The boss, Ron came each day to check on the progress and quality as well as plan with them and I, what was scheduled the next day until the job was finished. By the way, our sales guy, Brian Casey was fantastic. He kept contact with us throughout the furnace and double central AC install to make sure we were ok and if we had any questions. I am currently a VP of Service for an international medical IT company for many years. I think I know a thing or two about customer service. This company and their workers were nothing short of top notch. I highly recommend them.
Norman D Fairfield, CT Feb 1st, 2018	We were extremely pleased and impressed with the thoroughness and professionalism of Julio, who managed and handled our duct cleaning and HES evaluation. His assistant, Gus, was also very responsible. Julio comprehensively explained the procedures and results. We couldn’t be more satisfied with our experience with the Clilmate Partners team.
Drew C Milford, CT Nov 14th, 2017	Great service as usual!!!
Howard M. Westport, CT Oct 16th, 2017	Tony is an exceptional technician. He is very knowledgable and thorough and takes his time making sure everything is right. Great job!
Tim W Milford, CT Aug 14th, 2017	Climate was incredible. Got here same day, solved the problem quickly. Can't go wrong with these guys!
Christine Williams Norwalk, CT Aug 3rd, 2017	Tony T took the time to explain the maintenance procedure so that I felt comfortable. He was professional and knowledgeable.
Frank C Greene East Hartford, CT Jul 3rd, 2017	Pete and Darrell and the two helpers were outstanding. On time both days. I could not be more pleased. Very happy