ReviewsOpen Reviews

Job completed for Melvin M

Completion date: December 16, 2015

Customer type: Residential

Location: Trumbull, CT

Why did the customer contact us?

Customer did not need to call us. Carrier gas furnace is covered by a maintenance agreement (our Service Club). We automatically call and schedule maintenance for our Club Members.

What challenges did we face?

Customer had a UV Light that she was not sure was operating properly.

Solutions provided:

Our office called the customer to schedule her maintenance, she did not need to call us. We made sure our technician brought a UV light bulb with him in case she needed one. Tightened all electrical connections; cleaned the flame rod; checked the operation & amperage of the hot surface ignitor (because A hot surface ignitor uses resistance just like a light bulb to glow hot in order to light the gas. It typically has a life span of 2 to 3 years depending on the usage and the conditions of the furnace). Confirmed system is operating properly.

Copyright © 2019 Climate Partners | All rights reserved.