Job completed for Rob B
Completion date: January 11, 2016
Location: Shelton, CT
Why did the customer contact us?
Customer needed service for his Amana gas furnace. Unit had an inducer motor that has been acting up for almost a year.
What challenges did we face?
Customer needed emergency service on a Sunday.
Solutions provided:
We sent a technician that is on call 24 hours per day 7 days per week. Technician was able to test the unit and find that the true cause of the problem was a faulty control board. Located a replacement control board and were able to get the part and have it installed within 24 hours so customer could get the heat back on.
I called in the evening about an under-performing central AC unit and Casey's was super responsive and helpful! John, my tech, came out and had the issue diagnosed and resolved within an hour!
Great team at Climate Partners. We were very happy with the whole process and would recommend them to anyone.
Technician was on time and provided excellent service and information. Very happy to be a Climate Partners club member!
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