Climate Partners Customer Reviews & Testimonials
Climate Partners® strives to provide the best experience possible for our valued customers. Please, take some time to read our client reviews below!
xlent, on time, talked about what he was doing, did the job cleaned up & done.
Tony & Co are the bomb. Trusting them and never disappointed over the past 20+ years
Anthony was great. Prompt, courteous, got the job done quickly. Appears knowledgeable. Would use him in a minute. Thanks.
Love these guys never steer you wrong will explain e everything and never push you to buy something
Anthony was helpful and informative as always. A total pleasure to work with.
I will never recommend Climate Partners. Plumber Lee removed the toilet, and did not bother to place it back after he figured he didn’t have the right tools to do the job. He didn’t consider capping the pipe to the sewer he left opened which put my ...family at risk for inhaling sewer gases. We decided to go with an independent plumber named Jimmy who fixed the problem for half the price Climate Partners was quoting us; and he also didn’t squeal like he never seen a plumbing problem before. One star rating is a generous rating.
I was pleasantly surprised when I spoke with a lovely and articulate person on the phone. I explained my frustration with recent requests for service with other companies and was assured of their commitment to make me smile. She thoroughly looked ...through her list of technicians to assign the right person for our service call. I was scheduled for 11/2 between 9am and noon and was asked for my email address to confirm the appt. I never got an email confirmation. My husband did receive a call the day before noting that they would arrive after 3. At 5pm I called to inquire about the status of my pending appointment. I was told that I was on her list to call. The technician 'got behind with emergencies' and was currently 20 miles away and had 2 more appointments before he would get to me. If all of these 'emergencies' happened throughout the course of the day, why was it that I never heard from them until I called at 5pm on a Saturday. Thoroughly disappointed and still desperately searching for someone in this line of business who actually shows up when they say they will.
SNAFU with appointment but was promptly rectified and completed thorough inspection.
I had my system installed this summer. They have been been pretty easy to deal with. I have had a couple of issues but they have mostly been resolved. There is still one outstanding issue. So I would give them 5 stars but my input vent is still ...rattling and they haven’t come back out to fix it. Bob my sales guy was great as have been most of the field specialists.
William was very knowledgeable very neat and extremely polite. He answered all of my questions and explained why I had the plumbing issue to begin with. I would recommend Climate Partners for all of your plumbing issues.
Victor called before he arrived. I had a text from Climate Partners with a picture of Victor before he arrived so I knew who I was letting in to service my furnace. He was well within the window of time I was given. He was very polite and helpful. He ...assessed the situation and addressed the problem in a reasonable amount of time. Would highly recommend Climate Partners.
It was Victor who came and fixed the problem in my house, he did his job and it was amazing, my AC start working again. The second time around he came to change the gauge on my oil tank and you don't need to watch him because he does his job ...professionally.
Great devices Great people
From the very first visit from Brian things went so smoothly. Brian even arranged for the furnace to be installed immediately before the cold weather. I literally emailed him in the morning and that night he worked late with me to get the contracts ...signed for a next day install. Our installation techs, Joe and Drew, called ahead this morning and let us know they were running ahead of schedule. So our install was able to be done 2 hours ahead of schedule! They were courteous and professional and left everything neat and clean. Best of all we'll have heat before the cold snap tonight!
Daren explained everything to us and we were very pleased with his presentation, willingness to help. He is a great representative of this company and knows his stuff!
Scheduling was easy; the technician was on time, courteous, and efficient. Answered my questions and clearly outlined service plan options and other offerings by Climate Partners. Very satisfied customer.
I have just become a customer of Climate Partners. My 33 year old heating system was beginning to fail and it sounded like it was in its final days. The company that had been servicing it was trying to bring it back to life and I had laid out almost ...$700 in the process. I called Climate Partners based on the recommendation of a client who had had them install a new heating system in his home. I met with Brian Casey to discuss my options for replacing my gas boiler and hot water heater, and he suggested a high efficiency system that would provide for both my heating and hot water needs. The system was installed the day after our meeting by two totally capable and professional young men, and I am now basking in the comfort and quiet of that system. I look forward to a long, satisfying business relationship with Climate Partners, who will service my heating and my air conditioning systems.
Very thorough and presented all the options to address issue. Because of the age of the water heater opted to replace. Reasonably priced, all service and removal of old tank included. Would recommend company to others
Excellent service experience. Anthony diagnosed the problem quickly. Gave us options and helped us decide on best course. Grateful for the great service from Casey’s Climate Partners. Looking forward to air conditioning maintenance services later to ...prevent these kinds of issues
Very informative and professional for a new furnace install. His price was the lowest we received.
Victor has been over to my house several times to address multiple problems. He has been prompt, detail-oriented and efficient. Pricing has been very fair.
Will and his partner were great to deal with. They were on time, polite, got the job done and cleared the drain pipe, did not leave a mess. Great experience.
Victor was professional and fixed our heater issue. We will definitely work with Climate Partners again!
Mark was very professional at diagnosing the problem with my boiler. He was friendly and knowledgeable. Went above and beyond to get the job done.
Great experience, professional, courteous and efficient! I would and will recommend Climate Partners to anyone and everyone needing service! An experience in this day and age that's sorely lacking!! WELL DONE! Thank you
We just bought a new house and we’re told we needed our ducts cleaned. I called Climate Partners for an appointment and was given an estimate of $575. On the day of the appointment, the tech checked all the ducts and said all but one was very clean. He ...cleaned the one dirty duct and the total cost was approximately $160. I was very happy that he was an honest tech and kept the cost down. I will definitely use them again.
They called ahead and were on time and very friendly and fast. The only reason I didn't give them 4 stars was I thought the price was a bit high. 4 stars!
excellent services !!!!
I am a new home owner and have never had to worry about serving my furnace or hot water heat before, so I am not very well versed in it. Anthony showed up on time and was very helpful with answering all of my questions. He was very thorough with his ...inspection. Very please with this company and look forward to using them on a regular basis in the future.
Victor was great. Very knowledgeable and professional. Gave solid and fair advice. Answered my questions and didn’t seem to mind that I hung around out of curiosity just to see what the process was like. I hope to be able to use Climate Partners in the ...future due to my experience with Victor, and their fair price for the job I requested.
The staff at Climate Partners are all professional, courteous and do an amazing job. They are thorough, neat and able to easily answer all my questions.
Service was professional, polite, and great! Long time customer and will always be!
Great job very thorough going through my burner, answered all my questions
Very pleased with Climate Partners and their knowledgeable technicians would recommend their service to others William with plumbing was very knowledgeable and helpful ANTHONY came on time today to tuneup furnace for season he was very thorough and ...polite I like that each service person sends a picture to your phone before they come so you know who to expect at your door
Our technician Anthony did an awesome job. He was punctual and answered any questions we had with honesty. It was an enjoyable experience.
Well hello my wife and I used Climate Partners for the first time. In the early morning of the the day. I got a little worried. They were moving kind of slow. But jose got everything straight out and let me tell you something. Jose is very ...experienced and has a lot of knowledge. He very good. Jose and the company did just what they said they would due. Thank you Jose. Alton and tracee short.
Victor was very pleasant to work with. He was knowledgeable about the services offered and what I would possibly need.
Jose did a great job. Reliable, professional and will definitely use again..
Two thumbs up! Connected w/Rebecca via HomeAdvisor late Tuesday afternoon and had Jose here fixing the leak today. He could have come out yesterday but my schedule wouldn’t allow. Good communication both before (got a call about an hour prior to his ...arrival) and during the work (Jose described what he was proposing to do to fix the leak, updated me as he progressed and summarized what he had done when finished). Water was only off for approximately 4 hours. Now it’s back on and no leak!
Climate Partners was a breeze to deal with. Nice receptionist named Chanel and our tech was polite and very efficient. Will definitely recommend and use again.
I had to go out of town but had a big plumbing priblem at my house. The team at climate control made fixing that problem seamless😊😊Thank you guys you are awesome!!!!!
Brian and Eric left a good impression: very knowledgeable and professional.
After a minor breaker issue kept the unit from working on the hottest day of the year, the Service Department went above and beyond to find time to come out that day to repair the problem despite a full schedule. Thank you to the Climate Partners team ...for incredible service.
Victor was very helpful and gave me a good analysis of the overall health of my central a/c unit. I appreciated his care and expertise, which came at a very reasonable price. I recommend him and Climate Partners.
Mark was the one bright spot of my ordeal. He diagnosed an issue with my external dryer vent. A vent tech with special tools was supposed to come out and fix it. The second tech didn’t fix it. That tech claimed that he did fix the vent and that my ...vents were clean. I continued to have the same problem of water leaking from my dryer. Since I was told the outside venting was fixed and my vents were clean I called an appliance repair person. $80 I didn’t need to spend. The repair guy told me my dryer is fine and it’s a vent problem. Mark came back and spent hours working on and correcting the issue. He is so nice and personable. He truly cares and it shows. He’s a great person and I am so thankful he was able to help. This continuing issue needlessly dragged on due to the second tech and cost more money than it should. But Mark made it bearable. Mark is truly awesome. He is very knowledgeable and it’s a pleasure to work with him. He deeply cares and it shows.
Jose was terrific. Knowledgeable and friendly.
Bob was nice and very professional.
I needed to have my furnace replaced. So I did a Google search and I found Climate Partners along with the other two companies that I had submit estimates. They all had great ratings but Climate Partners gave me the best price. Brain, who did the ...estimate, was very professional yet relaxed and fun to talk with. Also the crew that showed up were some of the nicest folks that I've met. I highly recommend Climate Partners!
Very professional company.
The technician came early and got the job done.
Jose did a great job for us. Very clean , very organized and very fast to get the job done.
Fast, next day service. Very happy with the results and with the personnel in the company. Friendly, accommodating, and responsible. Would use them again.
Mark was great! He arrived on time and did a great job
Very nice people Great service Victor has been here twice and he is very nice honest and straight forward. Very pleased with him 👍
Excellent service, good customer service, professional and quality work and products.
Technician was prompt and courteous and the repair was successful.
He was polite, professional and cheerful. He clearly outlined my options and did not pressure me to make a specific decision.
i Called in a problem late Sunday afternoon and a technician arrived that evening. He diagnosed the issue quickly, took care of it, and was very pleasant and friendly. I was very happy with the service.
Jose visited our home to offer an estimate for the work. He was very prompt, called before he came, clearly explained everything that needed to be done and gave us a written estimate before he left. I am still in the process of getting estimates, so I ...can not evaluate the pricing that was provided.
Whenever I have issues with my heating and cooling, I rely on climate partners. Service received is always very professional and excellent.
I’ve had Tony & Victor out (separate issues on separate equipment) in the last month and both were incredibly helpful, quick, and efficient! Thank you!
Technician was on time and provided excellent service and information. Very happy to be a Climate Partners club member!
Very satisfied with Victor's job, very professional and highly skilled technician. Our Zone control board has a defective part, but Victor came up with a quick way to fix and run our A/C unit. Thank you for your great job.
I am a REALTOR with Coldwell Banker. I use Climate Partners for all of the clients that may need HVAC, Electrical etc. These guys are top notch, they are knowledgeable, fairly priced and show up on time. If you’re looking for the best all around ...HVAC/Electric company, look no further. A++
I have to say first impressions mean everything and William C represented Climate Partners above and beyond the call of duty. My opinion is that he is a tremendous asset to the company. He is patient, well spoken and above all honest!! Thank you Home ...Advisors for recomending Climate Partners! And thank you Will for making us believers again!
They cancelled my appointment twice- which shouldn’t be surprising since it seems other people also experienced this. This to me says unreliable and I am moving on to another contractor. No third time is a charm for me.
Jose is great! Polite and he found the solution of my water heater problem very fast
G4eat customer service,
Carl was on time and was professional. We appreciate your help fixing our AC during this heatwave!
Viktor was great! Got here within 2 hours of my original call, on a Saturday, which also happened to be the hottest day of the year, thus far. He even honored the coupon I found on their website, and was very clean and efficient. Best of all, in my ...opinion, the company texts you a picture of the person coming to your house, so you know exactly who to expect. I will definitely be using Climate Partners in the future.
**BUYER BEWARE** Called because my condensor unit would run but would not produce cold air. Technician came and told us we were low on Freon. He did a cursory look around the unit and could not spot any leaks so he filled it up. Technician was overly ...salesy and tried to sell us on everything from the moon and back including $1,000 to try and source the leak (if there was any at all). Technician also attempted not to honor their claim that "if they did the work" they wouldn't charge a diagnostic fee, and only waived it when I saw the charge on the invoice. The unit worked for all of one week. Now the condensor unit is hard-starting and won even turn on. Im convinced this is not a coincidence and the technician created a new problem (possibly overcharging the unit). I WILL NOT be calling them to come look at it again, because I don't believe in giving them more money for something they caused. Will be calling another company. Moral: Stay away from Climate Partners and any local HVAC business that has more than 400 shady google reviews (fake/forced)
Very helpful and informative. Walked me through each step of troubleshooting and taught me what to look for if issue happens again. Also fit me into an opening 6 days ahead of my original appt. TY!
Great service and knowledge. Everyone at Climate Partners were highly responsive and got the job done with high quality work! I highly recommend them! William C is very knowledgeable and exhibited excellent customer service!
Will was great. He explained everything and was very helpful and professional.
Bob was a great technician to work with. Thumbs up!
The tech was knowledgeable and was able to fix the problem quickly the house is nice and cool again!!!
Brian, Todd and Climate Partners are still the best in the business. I used them for a new forced air HVAC system in my first home, my family has used them for full HVAC systems and on demand water heaters and I scheduled them to install a new ductless ...mini-split system and on demand water heater in my new home I just purchased. Definitely give them a call!!
Great team at Climate Partners. We were very happy with the whole process and would recommend them to anyone.
Tony was knowledgeable, helpful, professional and responsive. Would highly recommend him and Climate Partners.
William did an amazing job. Was there right on time, was great explaining what needed done, and got the job done quickly.
I felt total confidence in the skill set and honesty of the technician that came this morning. Thank you for the great service.
I was notified when he would be arriving , the technician arrived right on time . He was very helpful, explained what he was doing each step of the way. I appreciated the job that was done servicing my air conditioner and particularly liked this ...technician
Was nice to get a knowledgeable Tech, Tony T., who not only supplies service but also takes the time to explain in simple terms why/ & where settings should be while servicing. Getting extra information on what to watch for, etc... With heatwave ...coming, always a plus/must, to feel comfortable having a technician work on A/C unit that is thorough & confident in his work.
Jose was very professional and courteous. Thank you
A great first impression. He was on time and was nice, knowledgeable and acted professionally. Wish him all the best.
Great job, work done well. thanks
TONY is an invaluable arm of your service; always pleasant, personable, helpful and extremely knowledgeable. Can't say enough about his devotion to his job and customer service. THANK YOU TONY. Tove Simonsen
Victor was prompt and courteous. He ask specific questions and was able to resolve the problem quickly
After waiting over a week, they cancelled my appointment because they were overwhelmed with other clients, so apparently my business meant nothing. I needed maintenance and now my A/C does not work and I had to take a 1/2 day of work for nothing. They ...obviously cannot be trusted to keep their word and honor their obligations.
Climate partners has provided me with excellent service for several years. No complaints at all - great people.
Had the annual maintenance and inspection completed by Climate Partners technician, Mark O. The inspection and work completed was professionally done and in a timely manner. Will continue to be a customer and recommend Climate Partners to my friends.
I'd like to start with the positive. Climate partners came close to on-time, seems to have done a quality job and I think they were priced fairly. The issue is that we are selling our house and the inspector found a small leak to the boiler on my hot ...water heater. The technician said there was nothing that we needed to do at this point in time. The issue is they would not write this down for me. They did not want the liability "just in case" something happens in the future. This does me no good as I need documentation and I may need to get a different person out to evaluate my boiler. If this is the case, then I basically spent money for nothing. I have called and left several messages but the manager has not called me back.
Very well trained the professional staff. Answered all of my questions. Went over and above to ensure my ducts were clean especially the dryer vent duct which was extremely clogged. We're finished in the exactly the time that they said they would be ...overall a great experience. Had follow-up visit from Antonios to fix our AC unit and was able to diagnose the issue and fix the problem a very quickly. Great timely service.
Anthony is the best! He knows our complicated system and always finds and fixes the problem.
Extremely knowledgeable, gave us a lot of good information about our system and possible future system. will definitely want him back to service our system.
Anthony was great and knew what he was doing. The work was great, he was clear about both what was doing and the costs involved. Should have used CP sooner!
very professional employee
Very professional and polite. So happy with their service
Jose was great. Professional , on time & very helpful.
First appointment scheduled by Climate Partners...then CANCELLED by Climate Partners....Second appointment scheduled by Climate Partners then CANCELLED by climate partners on the Thursday before because of an anticipated emergency on Friday! I DO NOT ...RECOMMEND THIS COMPANY!!!! they are not dependable!!!!
I had a problem with my AC unit It was a really easy and simple fix. John from climate partners suggested we Check a few simple things before they schedule a technician Sure enough the problem was so simple Just want to say thank you John. ... I feel that climate partners cares about the customer not just their money
Friendly and helpful. I would want Tony to service my home and refer to my friends.
Just an annual AC inspection but went quickly and Anthony did a thorough job and answered all my questions. All good.
Very happy with the service Jose provided. Fixed a couple problems with my toilets quickly and efficiently. Would definitely reuse again.
The service was great. The tech Victor was polite and respectful. He was very informative and explained what was being done. I would highly recommend Climate partners for all your heating and AC needs.
service was very complete and techs were courteous and helpful.
Extremely efficient service. Got right to the task, offered a solution until full repair can be made. Fair pricing.
First time using them and Tony was amazing. He was very knowledgable and answer ALL of our questions. We are definitely going to use Climate Partners for our future needs.
Tech victor was great, knowledgeable & polite. Would definitely use climate partners again
Friendly service and good communication leading up to appointment.
Julio, Carl and the electrician did a great job installing our central air conditioner into our home. They were informative through the installation process. When a few issues came up they were able to correct them in a good timely manner. I appreciate ...there hard work . And, a great job well done.
Anthony is fantastic. He was early, worked efficiently, kept me completely informed and explained what and why he was doing it and offered suggestions for future maintenance. I am very pleased and will tell everyone so if they are looking for HVAC ...services
Jose came to clear my main sewer line. He was in & out in an efficient manner and thorough. I was happy with the service.
I have solved every problem my old HVAC company left behind. Smart, always on time, and always provides me with specific detail for the job to be completed. Pricing is what I expected, an extremely Fair. Everyone from management, to dispatch, to the ...technicians could not be more polite. Recommend you give them a shot, you'll never go back.
Anthony was very professional and friendly, didn't mind me looking over his shoulder and he did explain what his was doing. He serviced our air conditioners and said everything was in good working order. Very happy with their level of service and would ...diffidently use them again.
Will was fabulous ! This company is great. Very professional from the first call to the dispatch to the work performed. I have used them before and will certainly use them again. Look no further.
Tony came by to service our A/C unit which wasn’t working correctly. He was courteous, knowledgeable, and thorough. He identified the problem and fixed it quickly. Price was very competitive too. Also appreciated the constant reminders/updates sent ...via all main forms of communication (phone/text/email). Some might think it’s overkill but I can be forgetful so it was very helpful for me. Overall, I highly recommended Climate Partners. They’re the complete package.
The repair guy was very good, call before coming and was able to quickly diagnose the problem.
I have always trusted Climate Partners to take care of all my HVAC needs for both my home and my business. Our favorite technician is Anthony, he always goes above and beyond to ensure everything is perfect! For the past few years we have counted on ...Climate Partners for all our Electrical and Plumbing needs, in addition to HVAC. Today they replaced our hot water heater at our business, and came extra early (before we opened) so that the job would not interrupt anything. I highly recommend them...they are the best!
A/C system maintenance. Victor did a thorough job, answered all of my questions, and was very courteous and professional. He was the same technician who had installed our water heater some time ago, so this is the second time he has performed great work ...for us. Very happy with this company and their employees.
Jarvas was very professional and respectable young man. He was a pleasure to deal with. He has excellent customer service qualities that you do not find in today's world.
The staff at Climate Partners were very helpful and professional. They also responded quickly and answered all my questions and concerns.
Bob showed up on time. Was knowledgeable and sent me an estimate next day. Very pleased!
Great experience ! Thank you for the great job doing our annual maintenance for AC!!
Anthony came and did my routine check of my Ac system. Always knowledgeable and polite and thorough!!!
Awesome experience with Climate Partners! I had several quotes from AC Contractors for the installation of Central Air. Brian from Climate Partners was very knowledgeable, honest, and seemed to be the one most interested in listening to my needs, as well ... as providing a fair and competitive price. I was a little apprehensive when I learned that Brian would not be doing the install. Plan were made for a walk through with the installation foreman a few days later. Joe, the foreman of the project seemed to be equally invested in taking the time to make the customer happy even if it meant more work for him. Joe and his crew arrived promptly on time a few days later and I cannot speak more highly of them. They worked diligently, neatly and efficiently. Their work was amazing! All duct work in the closets were nearly tucked away in the corners using as little closet space as possible, salvaging the closet organizers, with likewise results in the attic. Joe and his crew were amazing! After the installation and the testing, Joe patiently explained all of the equipment and operations as well as giving useful advice. I highly recommend Climate Partners for a new A/C .install.
Tony explained the problem and fixed it quick.
Victor from Climate Partners gave us excellent, friendly service and offered a full explanation of our systems’ needs and the various options available. We will definitely be using CP again!
The plumber sent out to do the work was named Jose. He was very friendly, told me the price right upfront. He moved my gas range with ease, did the work quickly and efficiently and was out of there. I am so glad we used this company. Will definitely use ...them agsin for future needs The plummer returned to reconnect my gas range. Again he is the best! His name is Jose and his work is very good. I would recommend him and the company
I have worked with climate partners for over a year and I am so happy with their service. They are so friendly and knowledgeable!
Victor was on time, completed the maintenance quickly, and reviewed it with me. As always, wonderful!
Jose was spectacular. Prompt and knew his stuff. Highly recommend.
Great from start to finish. Bob, who came out to give me an estimate, was very professional and informative. He explained everything and answered all of my questions. On the day of the installation the crew arrived right on time, they were friendly, and ...kept things neat and orderly as they worked. There was a small issue with air flow when the new system was initially tested, so they called another service technician to evaluate it. Anthony arrived and fixed the issue in no time, he assured me that everything was working perfectly. Great customer service, short wait time for install appointment, fair cost for quality equipment. I will definitely be recommending Climate Partners!
Very nice employees, knowledgeable too. Learned recently that my gas unit's heat exchanger has cracked. Working now with Brian Casey of Climate Partners to see what my options will be.
I am always happy to see Climate Partners arriving to check my HVAC equipment. Today I was lucky to have "Greek"Tony as my technician. He was extremely thorough and explained the innovations that have been made for my unit. Todd supported Tony's ...request and got me a great price to perform some replacement parts on my 10 year old unit. Since they even installed the unit, they had a complete service record for reference. I found the entire process extremely professional. And Tony even made a friend for life with my dog, which puts him on the top of my list to recommend. All in all a very rewarding experience. I definitely recommend Climate Partners and will always call them to service my HVAC equipment.
I would definitely use Climate Partners again! Victor the technician was extremely polite, explained everything with patience and even put on plastic covers on his wet boots prior to coming into our home. Those are important details to me and my family ...that many companies just don’t care about anymore. Thanks again Victor and Climate Partners Giovanni
Joe and Adam installed a Mitsubishi ductless system. They arrived on time. They worked diligently and professionally. They made a special effort to protect carpeted areas of our house. They were courteous and friendly. They clearly and patiently ...answered our questions. Climate Partners was well represented by them. We are very impressed with Climate Partners and will recommend them to our friends.
I have been a Climate Partners customer for many years. My AC stopped working on a Sunday. I called Climate and a technician came out within an hour. Unfortunately, the AC unit was shot due to the inside coil leaking all the Freon. The technician ...contacted a Climate Partners sales rep who came to the house the same day and made all the calculations and arrangements. The units were delivered and installed on Tuesday by 12 noon. I couldn't have asked for better service!
Joe and his team were amazing. From the moment they stepped in the house they were respectful and communicative. Definitely a 5 star service experience!
Climate Partners was great to work with from start to finish. I needed to upgrade my furnace and water heater. I sent in an internet request for an appointment early in the morning. Someone reached out before 9 and had Bob scheduled to come meet with me ...later that day. There was snow outside and I greeted Bob at the door. He came in my house and instantly removed his boots. This was my first sign that I made the right choice. He then took his time to examine my house and what my needs would be. After a little time he sat down with my Wife and I and explained our options in detail. I had another couple companies coming out so I thanked him and told him I would get back to him. No high pressure sales. After meeting with other lackluster options we decided that Climate Partners offered the best all around deal. They came out on the day of our installation and that crew was just as pleasant as Bob. They had our whole system installed and ready to go for us in 1 day where others estimated 2. The whole process which could have been annoying, but was instead a breeze thanks to quick emails and texts from Bob along the way, answering any question I had, including ones that other companies had made me think of. I would highly recommend that anyone use Climate Partners in whatever you need them for.
We've recently replaced our whole HVAC unit in the house. Before that, in order the to get some quotes we got in touch with all the highly reviewed companies in CT. We decided to work with Climate Partners as their approach was the most genuine and ...authentic one. 4-5 people worked in the house for 2 days and they did a very neat job. We had a little bit of issue with their electrician but they also resolved this smoothly. To my knowledge they dont work with this guy anymore. In overall, we are pleased to work with them.
They did a great job from start to finish. ON TIME AND THEY WORK VERY CLEAN AND NEAT
Tech was on time and completed the air conditioning check carefully. I had noticed that the water heater was leaking. Tony obtained an estimate and arranged to have it replaced the next day. Great work again by Climate!
the process to change the boiler was nice great experience.
Technician was friendly and knowledgeable. Thanks Anthony!
Tony was on time, polite, and knowledgeable. It was a pleasure to have our boiler serviced by him and Climate Partners.
Climate Partners really cares about their customers. They have become a one stop shopping service provider that offers their customers services that are professional and affordable. Once again Climate Partners came through as expected for my oil burner ...service. Tony the technician explained everything he was doing so I could understand and left everything cleaner than when he arrived. They will be doing my yearly AC service in a couple of weeks and will receive nothing but the best from them as I have come expect. Top notch company.
We chose the team from Climate Partners to install our 5 zone Mitsubishi ductless system in our home. The team was nothing but professionals, experienced and made sure to clean up after their work. After 2 days of work, our home is finally outfitted ...with heat/cold ductless system. I would go with them 100% for any hvac installations. Thanks again to Brian and team.
A job well done .
DO NOT USE THEM!!!! They were late. I was told they would fix it today. I was given a ridiculous quote. I was not given other options. And will have to schedule another day to get it fixed. But he was happy to offer me additional things for even ...more money! I'm not happy!!! Will never use them again!!!
At first settings in new unit wasnt pl aced right.....but tech Kevin came to fix it and took the time to check all connections...
Climate Partners are the best! On Sunday evening March 2, I had an emergency situation and immediately called for service. Within a few minutes I received a call back stating that they're sending out a technician and Juervans arrived and got my furnace ...running. He was very efficient, friendly and courteous!
It was Sunday night at 8pm, during a winter storm that Jovens came to our house for our service call. What a polite and respectful young man. He did all he could to help us have heat again. Our luck it turned out to be a very small HSI part that was in ...the warehouse and not available in his truck for a quick replacement. Jovens was apologetic and promised to return ASAP the next day to replace himself. He did exactly that. After 15 minutes -we have heat! Jovens was very knowledgeable in explaining the problem. He represents Climate Partners well.
I came across Climate Partners ad in a brochure flyer in the mail. Called to get some quotes, details and set up appointment. They are very professional, clean and performed a maintenance service to inspect everything. The young man Juvens was ...outstanding, very professional, excellent personal skills and very knowledgeable. Very patient (as I had many questions and concerns). I highly recommend Climate Partners and Technician Juvens for service. I have a great experience and received a discount on my NEW maintenance/service plan
Great customer service. Very Helpful, informative and accommodating.
Vincent was courteous and professional! He did a great job! Thank you Climate Partners!
Technician Tony called me and guided me about bleeding the radiators to help avoid a service charge. Very courteous over the phone. Victor came the following day and was outstanding and very thorough. He looked everything over it great detail. He was ...very courteous and a pleasure to deal with.climate partners are very informed and competent in dealing with high efficiency gas boilers.
On time, courteous, knowledgeable and full transparent. Provided great expertise and a solution that fit best for our new house. Would recommend!
The guy that came to the house his name is Tony. He did an awesome job. He even explain step by step what he was checking and letting me know if something was need it. It was my best decision to call after checking other company they gave good price and ...great service. I will recommend them.
Very professional operation
Just purchased property in the area and before I could move in all my pipes froze. I had no recommendations from anyone as I am new to the area and started to call around to get someone to look at it. I called 5 different plumbers and Climate Partners ...was the only one to call me back. They were more then happy to send someone out that day and were overly accommodating to the fact I am highly uneducated when it comes to this stuff. I had the pleasure of meeting with Tony that day who kindly answered all my questions and helped me shut off my water until someone could come in and do repairs after they thawed. Two days later I had my repairs scheduled and met with a lovely gentleman named Jose. He took his time, went one by one and explained everything he was doing to me. I can’t say enough nice things about the service I received from this company. They were prompt, thorough and the customer service is like no other (and I didn’t break the bank). Climate Partners will have a life long customer with me. Thank you for all that you did.
Anthony reflects your brand in the most positive way. He’s knowledgeable, he cares, and I’m glad we found you.
They squeezed us into their busy schedule during the coldest week of the year with no problem!! I received a call and text before they arrived and also reminding me of my appointment. Victor explained everything to me in a way that I could understand ...and was patient with my 500 questions. Highly recommend!!!
THE YOUNG WAS GREAT AND VERY COURTEOUS THANK U FOR THE GREAT SERVICE.
Have had great experience with climate Partners. Am now a Club member which gives me the peace of mind.
Climate Partners came out to fix a leaking issue with the humdifier attached to the furnace, they did a great job and fixed the issue very quickly. Tony T. was a great guy who was super friendly and extremely knowledgable about everything...would ...definitely recommend
The electrician was polite, showed up on time, called before arriving and was thorough in explaining the work that needed to be done. The only downside was that the quote was more expensive than I expected to pay.
From problem identified to problem solved, they were there for us, explaining our options and answering all our questions clearly and honestly. I’m happy having Climate Partners in our corner!
Herald was here immediately to attend our problem. He patiently listened to it and advised accordingly. Hope everything turns out well. Thanks
Todd and his team did an amazing job, I called him in an emergency and they arrived quickly and had me up and running in no time! It was so nice to work with a company that was honest, reasonable and neat. I would highly recommend them and never use ...anyone else
Easy to work with. They showed up when they said that they would, did the work required at the estimated cost, and cleaned up after themselves. Victor was excellent.
Great experience with Todd and crew for my Home Energy Audit. It was a very thorough and detailed process. These guys know their business, and were professional and courteous the entire way, explaining everything! Now my lights are brighter, my house ...is warmer, and my bills are lower! Thanks Climate Partners!
We have used Climate Partners for a few years. They are extremely reliable and professional. Their service is outstanding and Tony is the best technician. He is knowledgeable and explains everything he is doing. Can't say enough of how confident and ...satisfied we are with them.
Great service, the guy came on time as scheduled, also very professional and polite
Team was immediate with their responses, took time to educate on the issues at hand and help me understand the needs. From initial contact to completion of work, communication, punctuality and professionalism were top notch. Would call them again.
I would like to thank technician Herold for his diligence and patience to trouble shoot and determine the issue with my furnace along with thinking about the safety and well being of my two small children. CP are fortunanate to have you as an employee.
Stay away. Membership package is a rip off, all they do is use it to promote more business for themselves. Customer service is the worst I have ever seen. Regret ever responding to their mail flyer.
Victor was very nice did a great job he was very smart in doing his job
Same day service and the repairman was polite, courteous and on point. He was able to advise on, and fix a problem that another company had no clue as what to do with.
No show for scheduled appointment, no phone call, nothing. Had to wait two weeks for them to come out after scheduling the appointment. Now after letting them know they missed it they said I would have to wait at least two more weeks for them to get ...someone to come out. Totally unreliable and unprofessional.
Repair technician Anthony explained repair options fully & thoughtfully. Sale rep Brian offered array of products, system options, purchase programs. Installer Julio & team did a great job. Trustworthy gentlemen all. Great deal, beat the competitive ...bids. Exceeded expectations. So glad I called Comfort Partners
Had a new furnace installed a month ago last night getting no heat in the second zone upstairs bedroom called climate partners they came within three hours found the problem fixed it as usual they are great.
Climate Partners called to schedule our heating start up service in September, but we were unable to be home for them until November. Their technician arrived well within the window set up for us, and called 15 minutes ahead. He was very courteous and ...thorough. Everything checked out OK.
Anthony has worked on furnace. He has great expertise and is very efficient. I am always happy with his work.
I have used this company for years. My air handler died this week - in this heat, so had to have the whole lot replaced -and they came out on a SUNDAY!! Can't thank them all enough.
Climate Partners sent Julio and Dave to our home to install A new furnace and AC units. Both were very professional they covered the carpet with drop cloths, they answered all my questions they showed me how to clean the filter and walked me through the ...installation when they were done. I would highly recommend them to anybody considering replacing a furnace or AC unit and by the way the price was right.
We had our boiler serviced for maintenance. Victor was very knowledgeable about our oil boiler and especially that our steam pressure should be around .5 and not high. He answered all of our questions before he left. We signed up for members club we were ...so impressed!
Technician arrived promptly, immediately recognized the problem and solved it.
Technician was very knowledgeable and very pleasant to work with. He explained all very clearly. Very reasonable pricing that fit my budget. EXCELLENT! Highly recommended.
Anthony was very professional and nice! Great service. I plan on switching from Tri City to Climate Partners from now on.
The team I worked with was on time, professional, courteous, knowledgeable. They took the time to explain everything. A very good experience. I highly recommend them.
good communication; stayed late to finish the job, friendly crew
Very satisfied with service !
Awesome! Very professional company. They will not leave until they have completed all work! I was very satisfied with their service. Thank you Junnes! Thank you James! Thank you Tony! You guys are the best!
It was raining hard and the technician had put on some covers over his boots as not to track dirt through the house. That was a nice first impression. He was very polite. He spoke to me in a way I could understand. He explained that I do need to do a ...cleaning service. It made sense and he booked an appointment for me with his office. Looking forward to a safe and warm winter.
Prompt response. Kept me properly updated with the status and next steps for the planned work. They did a lot to accommodate my requests and the pricing was competitive. I hired them for plumbing work and I will hire them again in the future
Victor is a great tech and very personable. Was here for ninety minutes. He showed me the parts he replaced and answered all my questions completely..I will definitely use Climate Partners again.
As always my experience with Climate Partners was a pleasure. Juvens was the tech who performed our furnace maintenance ,he called to let me know how far away he was and when he would get to our house. He explained everything he did and took pictures of ...the condition of the burners ,got prices on replacing them the next time so that we could put it in our budget. We are going to have our furnace blower and ducts cleaned and put in a UV light to help with air quality. Juvens went out of his way to get pricing and schedule the additional work. He was professional and a pleasure to deal with ! Would recommend the company and especially Juvens to work with.
Climate Partners was quite helpful when I had an air conditioning problem. Mike was extremely helpful and Victor came the same day. My problem ended up not being the air conditioning. However, their prompt response and information made me realize how ...lucky I am to have them after over 22 years.
Our tech Victor was knowledgeable, polite, and very professional in his care and cleaning of our furance and hot water heater. Very pleased with CPs helpful services.
Juvens is courteous, professional and knowledgeable. He's the BEST!
As usual, Victor was on time and very professional! He explained everything he was doing and showed me what possibly needed to be replaced. Have been using climate partners for years and never had a problem of any kind. Love working with them!!!!
Professional, knowledgeable, expedient and thorough!
Casey climate partners was great! Just about ev very steep of the process went as smoothly as I could have hoped, the new mini split units we got installed look and work great, we're really happy with the work! I would highly recommend them if you're ...looking to get any heating or cooling work done at your house.
Just tired of an “up sell” when detail support that u don’t need the addition.
Herold was a very professional, friendly and knowledgable technician . Thank you.
Very helpful & efficient. Would recommend highly.
Fast and friendly service. More expensive than what I was expecting, but I needed the job done quickly and they were able to accommodate that.
dependable and courteous...ask them a question or two and is answered satisfactory. Victor and Tony know their stuff...pleasure.
Anthony was on time, personable, excellent communicator and offered appropriate consultation and service.
Prompt service, fair pricing, good people.
Victor was great. Very courteous and professional, he made sure any questions I had were answered and left us with a comfortable, humidity-free home. Thanks !
I called for emergency service. First 2 questions I asked was if they do commercial units and if I do billing. Was told yes to both things. I explain the situation and who person answers the phone told me $90 upon arrival. I asked if that can be billed ...and he said no. I called around and ended up calling back, explaining we would like someone to come out. He then told me they don’t do commercial units only residential. What a waste of time. People answering the phone should know what kind of services are offered. Very annoying.