We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Richard C Monroe, CT ![]() Feb 24th, 2018 |
Steve went over everything with us before he did it. He was prompt and on time each day and his work was high quality. It was a pleasure having him and his crew here each day. Before they left, there wasn't a spec of dust left as they cleaned up after themselves every time. The boss, Ron came each day to check on the progress and quality as well as plan with them and I, what was scheduled the next day until the job was finished. By the way, our sales guy, Brian Casey was fantastic. He kept contact with us throughout the furnace and double central AC install to make sure we were ok and if we had any questions. I am currently a VP of Service for an international medical IT company for many years. I think I know a thing or two about customer service. This company and their workers were nothing short of top notch. I highly recommend them. |
Norman D Fairfield, CT ![]() Feb 1st, 2018 |
We were extremely pleased and impressed with the thoroughness and professionalism of Julio, who managed and handled our duct cleaning and HES evaluation. His assistant, Gus, was also very responsible. Julio comprehensively explained the procedures and results. We couldn’t be more satisfied with our experience with the Clilmate Partners team. |
Drew C Milford, CT ![]() Nov 14th, 2017 |
Great service as usual!!! |
Howard M. Westport, CT ![]() Oct 16th, 2017 |
Tony is an exceptional technician. He is very knowledgable and thorough and takes his time making sure everything is right. Great job! |
Tim W Milford, CT ![]() Aug 14th, 2017 |
Climate was incredible. Got here same day, solved the problem quickly. Can't go wrong with these guys! |
Christine Williams Norwalk, CT ![]() Aug 3rd, 2017 |
Tony T took the time to explain the maintenance procedure so that I felt comfortable. He was professional and knowledgeable. |
Frank C Greene East Hartford, CT ![]() Jul 3rd, 2017 |
Pete and Darrell and the two helpers were outstanding. On time both days. I could not be more pleased. Very happy |
Sue D Hamden, CT ![]() Jul 2nd, 2017 |
We're happy with the system but have been unable to get answers to some questions we have about the installation. |
Lisa B Wethersfield, CT ![]() Jun 29th, 2017 |
changing our unit to a new one climate partners made it an easy. There were a few miner problems that they are working out. Yes I would recommend them arrived early did the work and cleaned everything. The install was done in a timely manner. |
Colleen W Milford, CT ![]() Jun 28th, 2017 |
Tony T. was so professional and explained everything to me so thoroughly without making me feel stupid. His knowledge and expertise is very apparent. Climate Partners is the only company I will continue to deal with for all my heating and A/C needs. |
Dominick T Milford, CT ![]() Jun 28th, 2017 |
Sorry to say I cannot recall the names of the team members. However, they were all professional, knowledgeable and personable. Please check your records to see who were the technicians on my job. They deserve all the positive recognition they earned. |
Rich C Fairfield, CT ![]() Jun 27th, 2017 |
Albert was polite and professional. Answered all my questions. Would be happy to use him again in the future. |
Don F. Stratford, CT ![]() Jun 23rd, 2017 |
Great service! I'm a new customer, but the previous homeowner had the A/C system installed and serviced by Climate Partners. When it started making a noise, I called them and they came right out. They diagnosed the issue and got me a replacement part (covered by manufacturer's warranty - I didn't have to do a thing; they handled all the warranty paperwork). I got phone calls and e-mails letting me know the status of the new part, which had to be shipped from out of state. As soon as it came they called me, and then Tony was here completing the repair within two hours. Tony was fantastic. He explained everything I needed to know about the A/C system as its new owner, showed me how to replace the filter, and made recommendations for general maintenance that I might need to keep things running hassle free. I'm almost always disappointed by the service industry, lately... I'm getting older (and grumpier), and it seems that service providers are getting worse at, well, everything. Not these guys, I'm happy to report. Prompt, courteous, knowledgable, and they follow through. I will hire them again, without hesitation. I'm going to use them for my heating system, too. |
Peggy E Milford, CT ![]() Jun 23rd, 2017 |
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David B Milford, CT ![]() Jun 17th, 2017 |
Climate Prtnrs came through! Looked into my warranty question, and resolved the issue properly and promptly. Good work! |
Joan f Milford, CT ![]() Jun 16th, 2017 |
The technician that did the service was great,very polite and friendly, neat and explained the service. He is an assist to your business . A very pleasant person. |
Selena N. Bridgeport, CT ![]() Jun 13th, 2017 |
As always I had a wonderful experience with Climate Partners. First, Alex got me an appointment on the hottest day of the year. Then Jon came out, on time, and had everything fixed within an hour. Climate Partners turned what could have been a nightmare into a dream! |
Joseph H. Middletown, CT ![]() Jun 11th, 2017 |
The only complaint I have is, the Technicians did not communicate with me very much and they did not replace the current thermostat. Maybe the thermostat we had was fine and worked well with the new unit but I would have liked it if they had told me more about the operation of the new air conditioner. |
Cynthia P. Wallingford, CT ![]() Jun 9th, 2017 |
It was a pleasure to work with Brian. He's very friendly and informative. The technicians(Steve and his young assistant) worked efficiently and continuously all day. Great clean up job. I was a little surprised at the large size of the air unit. I'm sure it will keep everyone very cool. |
Linda M Stratford, CT ![]() Jun 8th, 2017 |
Jon is just the best technician I've dealt with. He has been out for several calls and he really knows his stuff! |
Daniela Milford, CT ![]() Jun 6th, 2017 |
Very police did a great job! |
Jesse S Bridgeport, CT ![]() Jun 6th, 2017 |
The GM Todd C, sales manager Brian C and technician John were all outstanding. They were punctual (the company also sent me text notifications exactly when one of their employees was on the way), knowledgeable and professional. They were so fast I almost didn't even realize they were there. VERY happy with Climate Partners! |
Daniela Milford, CT ![]() Jun 5th, 2017 |
Very police did a great job! |
Sam H Milford, Ct 06460, CT ![]() Jun 2nd, 2017 |
I had concerns about work that was done while I was away. I sent pictures of the problem to the office and got an immediate call in response. The work was scheduled for a time convenient to me and I received a call from the office and email confirming the appointment the day of the appointment. The technician called ahead to give me a precise arrival time. The problem was promptly repaired at no charge as a warranty job. Great service! |
Howard M. Westport, CT ![]() Jun 2nd, 2017 |
Tony did a terrific job on my 2 units. He is very good at what he does and also a very nice guy. |
TBD D. Milford, CT ![]() Jun 2nd, 2017 |
Tony, talked too much. Knowledgable, but just felt like that "hard sell" was coming. Sure enough, after receiving my maintanince, the "recommendations" totaled over $3000. Even recommending things that he had just completed a couple years ago. I pay a lot each month for my service, just service it and get out. I realize you make your money on selling the additional services. Just tone down the sales job. |
Kathleen M Milford, CT ![]() Jun 1st, 2017 |
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MauraW Milford, CT ![]() May 30th, 2017 |
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Hector M Shelton, CT ![]() May 27th, 2017 |
Very professional work and very responsive to questions. Highly recommend climate partners. |
Dave H. Fairfield, CT ![]() May 26th, 2017 |
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Kathleen M Milford, CT ![]() May 25th, 2017 |
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Colleen B Shelton, CT ![]() May 25th, 2017 |
Courteous and clean service. Explained the LED lighting savings and replaced bulbs. Just waiting on results for HES testing to determine issues that may need attention. |
Mitch B Milford, CT ![]() May 25th, 2017 |
Great experience, Alex was pro |
Douglas L Milford, CT ![]() May 25th, 2017 |
Brian was excellent. He is extremely knowledgeable. I learned a lot while he was here. It was a pleasure to meet with him. |
Linda T Milford, CT ![]() May 24th, 2017 |
Great service, always on time and explains everything thoroughly |
Myra S. Norwalk, CT ![]() May 23rd, 2017 |
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YB West Haven, CT ![]() May 23rd, 2017 |
Simply the best... very courteous and professional straight to the point offered good advice and got the job done quickly. |
Myra S Norwalk, CT ![]() May 23rd, 2017 |
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Steve g Fairfield, CT ![]() May 19th, 2017 |
Brian was great to work with and very knowledgeable about the work I needed. The price seemed very fair and he was willing to let me do some stuff on my own to save money on the project. Brian was much more professional than other AC companies I received quotes for. |
Orlando W East Hartford, CT ![]() May 16th, 2017 |
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David Stevens Milford, CT ![]() May 15th, 2017 |
Darrin was a great find and did a fantastic job. Bob kept me well informed throughout the whole process. Great team! |
Linda T Milford, CT ![]() May 11th, 2017 |
Great service! |
Nancy F. Fairfield, CT ![]() May 8th, 2017 |
The gentleman that came to our home was completely knowledgeable and courteous |
Gerald S Milford, CT ![]() May 5th, 2017 |
Technician arrived on time and completed the service in a professional manner. |
tom b Fairfield, CT ![]() May 4th, 2017 |
very nice gentleman. easy to work with |
Rachelle M Milford, CT ![]() May 4th, 2017 |
Darrin gave us excellent service, he recommend that we change our gate valve water main with 100 percent shut off ball valve. We will call you about this. Jerome and Rachelle Mitchell |
Alfred F Stratford, CT ![]() May 4th, 2017 |
I was very satisfied with the service Albert provided. |
Richard Goldin Stratford, CT ![]() May 4th, 2017 |
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Dominick Turdo Milford, CT ![]() May 2nd, 2017 |
Excellent, professional work. Technician assessed issue, went right to work, fixed problem in a very timely manner. Excellent job. Totally satisfied. |
Beatrice M Stratford, CT ![]() May 2nd, 2017 |
Jon always does a good job very informative always willing to answer your questions |
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