Completed Jobs

Following jobs are HVAC installation or service related in New Haven or Fairfield Counties in CT.

Customer Photo Solutions Provided
Dominic Turdo
Milford, CT
May 2, 2017
We carry many parts on our truck so that were were able to fix the flushing issues by resetting the float assembly. We were also able to ensure that the bowl was properly reset & secured. Most of all, we were able to exceed the customers expectations - which we always strive to do. In the customers words we "assessed the issue and fixed teh problem in a very timely manner". He said we did an "Excellent job" and he was "Totally satisfied".
Maria M
Fairfield, CT
April 26, 2016

We always email (or call them if they prefer) our customers a reminder the night before an appointment.  Our technicians also always call when on the way so customers know to expect us.  Our dispatch software also automatically notifies all customers when a technician is on the way.  So the customer was very aware of the appointment.  

 Our technician complete a complete 14-point Tune-Up for the customers Carrier Air Condition.  Our technician started at the thermostat to ensure that it was calibrated and cycled A/C on & off correctly; then changed the air filter; checked the blower amperage; checked & tightened all electrical connections; made sure blower wheel was clean; checked the static pressure to ensure system had proper airflow; cleared the condensate drain to ensure it didn't back up & leak during cooling season; checked condenser coil and cleared debris blocking airflow; checked the capacitor for proper rating; checked superheat & subcoolilng to ensure the Freon levels were correct; lubricated fan motors; and checked the temperature drop over the coil to ensure system was cooling home.  

 

Rayellen M
Milford, CT
April 26, 2016
We have been running a pre-season special on A/C maintenance for only $99.00.  Customer took advantage of this special and we performed an A/C maintenance.  Checked condition of outdoor coil; checked contactor; checked capacitors; checked blower motor; checked blower wheel; inspected & tightened all electrical connections; confirmed thermostat cycled unit on & off; changed air filter. Advised the customer that the system is over 30 years old and in need of several repairs to ensure that it would operate through an entire hot summer without any breakdowns.  The American Society of Heating, Refrigeration, Air-Conditioning Engineers (ASHRAE) has determined that the average life span of a central A/C system is 15 years and, therefore, we recommend customers follow the Rule of 5000 when deciding to repair or replace a system.  To use the Rule of 5000 take the age of the system times the cost of recommended repairs - if the outcome is greater than $5,000 then the system should be replaced to avoid spending too much money on repairing a system that is too close to then end of its useful life. Customer was very happy that we were able to explain the expected life span of their system and scheduled a comfort consultant for a FREE estimate to replace their HVAC system.
Madeline M
Stratford, CT
April 26, 2016
Performed a 14-point maintenance on a Ruud Central A/C.  Inspected both indoor & outdoor units.  Checked the indoor evaporator coil, blower wheel, capacitor, and drain pan.  Also cleared condensate line to ensure it doesn't leak during cooling season.  Measured system static pressure to confirm that system has proper airflow.  Checked the outdoor condenser coil, contractor, and capacitor.  Checked superheat & subcooling to ensure Freon charge was correct.  Inspected & tightened all electrical connections.  Lubricated all motors and tested amperages.  Changed air filter.  Confirmed system was operating correctly at this time.
Ken A
Milford, CT
April 25, 2016

Customer has a Club Membership Service Agreement with us, so we were able to provide him with 50% off the response fee (only paid $49.50 for somebody to come diagnose the leak).  Were able to determine that the flow sensor was leaking and spoke to the factory to confirm warranty status.  Located o-rings necessary to repair leak and allow customer to use Navien without further leaks.

Barbara A
Milford, CT
April 25, 2016

Our technician complete a complete 14-point Tune-Up for the customers Carrier Air Condition.  Our technician started at the thermostat to ensure that it was calibrated and cycled A/C on & off correctly; then changed the air filter; checked the blower amperage; checked & tightened all electrical connections; made sure blower wheel was clean; checked the static pressure to ensure system had proper airflow; cleared the condensate drain to ensure it didn't back up & leak during cooling season; checked condenser coil and cleared debris blocking airflow; checked the capacitor for proper rating; checked superheat & subcoolilng to ensure the Freon levels were correct; lubricated fan motors; and checked the temperature drop over the coil to ensure system was cooling home.  

By checking the capacitor we were able to determine that it was below the rating.  If a capacitor is more than 6% less than it's rating, it should be replaced to avoid damaging the motor due to overheating - which would be a costly repair.  Customer is now aware of potential issue with system that she would not have know about w/out preventative maintenance.

 
Al B
Milford, CT
April 25, 2016

Our technician complete a complete 14-point Tune-Up for the customers Carrier Air Condition.  Started with the thermostat to ensure that it was calibrated and cycled A/C on & off correctly;changed the air filter; checked the blower amperage; checked & tightened all electrical connections; made sure blower wheel was clean; checked the static pressure to ensure system had proper airflow; cleared the condensate drain to ensure it didn't back up & leak during cooling season; checked condenser coil and cleared debris blocking airflow; checked the capacitor for proper rating; checked superheat & subcoolilng to ensure the Freon levels were correct; lubricated fan motors; and checked the temperature drop over the coil to ensure system was cooling home.  

Sharon B
Stratford, CT
April 25, 2016

We have somebody available to answer every phone call that comes in with a live person 24 hours a day / 7 days a week/ 365 days per year.  Answered the phone and discussed the customers home layout and needs.  Were able to provide the customer with explanations of the differences between ductless systems and central A/C systems.  Advised customer how important having a detailed load calculation done - to ensure we know the exact heat gain of the space - as well as reviewing the square footage and layout of the home.  By getting onsite we were able to determine that the home had too many smaller rooms that were closed and was a much better candidate for Central A/C than ductless.  The cost was less and her comfort level is much greater with this newer design.

Peter J
Milford, CT
April 25, 2016

We have an afternoon shift to accomodate customers with very tight schedules.  Technician was able to start right at customers house right at 1pm do he could do it on his lunch hour. We performed 14-point tune-up for his Lennox A/C.  Advised customer that his contactor was pitting badly and could result in further damage to his compressor.  Also advised that his air flow was below manufactuer requriements and set customer up for Free duct system analysis.

Robert B
Milford, CT
March 10, 2016

Performed a thorough diagnostic of the boiler operations and confirm it is following the sequence of operations.  We were able to confirm that the boiler was shutting down because the temperature outside was above 70 degrees, and this boiler can modulate to off to save energy during warmer periods.  Customer has a finished basement that is a little colder - even when it's 70 degrees outside - so we raised the modulation temperature to allow him to run his heat in his basement zone regardless of outdoor temperature.

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